Terms and Conditions

The Goods The "Goods" means the items purchased by you from Stockton Property Holdings Limited T/A Ningbo Online via this website, the sale and supply of which are subject to these Terms; Stockton Property Holdings Limited T/A Ningbo Online will sell and you will purchase the Goods on these Terms. Stockton Property Holdings Limited T/A Ningbo Online reserves the right to make changes in the specification of the Goods which are required to conform with any applicable statutory or EC requirements, or where the Goods are to be supplied to Stockton Property Holdings Limited T/A Ningbo Online’s specifications, which do not materially affect their quality or performance. Whilst all sizes and measurements are approximate only, we will use our best endeavors to ensure that they are as accurate as possible.

Your Order You will be responsible for ensuring the accuracy of the terms of any order submitted by you and for giving any necessary information relating to the Goods and delivery requirements within a sufficient time to enable Stockton Property Holdings Limited T/A Ningbo Online to perform the contract in accordance with the Terms. Once your order has been submitted, we will email you confirming your order. This confirmation email will form our acceptance of your offer and will constitute the formation of a legally binding contract between us. We reserve the right to refuse customer orders at our own discretion.

Delivery Address It is your responsibility to ensure the accuracy of the delivery address and contact details added in the checkout section of the online ordering processing system. If we are unable to deliver a shipment because of an incorrect address, we will make all reasonable efforts to find the correct address. We will notify you of the correction and deliver or attempt to deliver the shipment to the correct address, although additional charges may apply. Where we are unable to complete the delivery of a shipment for whatever reason, we will try to leave a notice at the receiver's address stating that delivery has been attempted and the whereabouts of the shipment. If the receiver refuses to accept delivery, we will try to contact you and agree on the appropriate next action. You agree to pay us any costs we incur in forwarding, disposing of, or returning the shipment and our charges (if any) for making extra delivery attempts and for the agreed appropriate next action. When accepting delivery of your order, ensure the products are in satisfactory condition; we do not accept returns for damaged items after they have been signed off following delivery. On exports, Stockton Property Holdings Limited T/A Ningbo Online is only liable for the product value; we are not liable for any of the delivery costs, customs fees, duties, or any other charges that may be incurred.

Availability All products displayed on our website are subject to availability.

Colours and Shades We will endeavor to maintain colors and shades of any product; however, we are unable to guarantee that there will not be slight differences in shades. This refers to part and whole products. Additionally, we will endeavor to closely match colors and shades to samples on customer's request, although we are unable to guarantee that there will not be slight variations in color and shade. Pictures used in our product images are images of our actual products; any variation in color is due to the lighting used in photographing the products.

Measurements While all sizes and measurements provided to Stockton Property Holdings Limited T/A Ningbo Online customers are approximate only, we will use our best endeavors to ensure that they are as accurate as possible.

Price The price of the Goods will be Stockton Property Holdings Limited T/A Ningbo Online’s quoted price and is exclusive of Value Added Tax, and all costs or charges in relation to packaging, loading, unloading, carriage, and insurance. Stockton Property Holdings Limited T/A Ningbo Online reserves the right to change its advertised prices at any time. Any quotation provided by the Seller to the Buyer is valid for a period of fourteen days only from the date when it was dispatched in writing by the Seller to the Buyer, or such earlier period as may be stipulated on the quotation. Stockton Property Holdings Limited T/A Ningbo Online reserves the right, by giving notice to you at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to Stockton Property Holdings Limited T/A Ningbo Online which is due to any factor beyond the control of Stockton Property Holdings Limited T/A Ningbo Online (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the costs of labor, material, or other costs of manufacture). Any such increase in price shall be intimated to you, and you shall have a period of five working days to confirm whether you wish to proceed with the Order. Your failure to reply to our said intimation will be deemed to be acceptance of the price increase. Any increase in price due to a change in delivery dates, quantities, or specification of the Goods which is requested by you, or any delay caused by any instructions of you or failure of you to give Stockton Property Holdings Limited T/A Ningbo Online adequate information or instructions may also result in an increase in price, which will not be subject to further agreement by you. We try and make sure that all prices on our website are correct, but occasionally errors may occur. If we identify a pricing error with the goods you have ordered, we will attempt to contact you, and you can either accept the correct price and confirm you wish to proceed with the new order or cancel it. If we are unable to contact you, we will automatically cancel the order, and if a refund is due, you will be refunded.

Payment Stockton Property Holdings Limited T/A Ningbo Online is entitled to payment for the Goods before commencing delivery of the Goods. If you fail to make payment for the Goods, Stockton Property Holdings Limited T/A Ningbo Online will be entitled to cancel the contract or suspend delivery of the Goods to you until payment is made in full.

Price Match Promise The Stockton Property Holdings Limited T/A Ningbo Online Price Match Promise must apply to identical products currently available on the market, in terms of make, model, size, material, and color. It does not apply to variations/non-trade versions of any product we sell.

Delivery Delivery of the Goods will be made once the Goods have been delivered to the place of delivery notified by you to Stockton Property Holdings Limited T/A Ningbo Online, and the accompanying consignment note has been signed by an individual aged 18 or over on your behalf. Please note: Deliveries are made to the kerbside only unless otherwise agreed with Stockton Property Holdings Limited T/A Ningbo Online at the time of arranging delivery, and assistance with delivery must be provided by the customer. It will be your responsibility to check that the number of boxes or items delivered matches the accompanying consignment note before signing. We aim to deliver a very high standard of service, and we will make every effort to deliver the Goods, as near to the specified delivery date as possible; however, delays are sometimes inevitable due to unforeseen factors. Therefore, any dates quoted for delivery of the Goods are approximate only, and Stockton Property Holdings Limited T/A Ningbo Online will not be liable for any delay in the delivery of the Goods howsoever caused. Time for delivery shall not be of the essence of the contract. The Goods may be delivered by Stockton Property Holdings Limited T/A Ningbo Online in advance of the quoted delivery date. If Stockton Property Holdings Limited T/A Ningbo Online fails to deliver the Goods for any reason other than any cause beyond Stockton Property Limited T/A Ningbo Online's reasonable control or your fault, and Stockton Property Holdings Limited T/A Ningbo Online is accordingly liable to you

It’s imperative that you unpack your delivery within 24hours and inspect your items thoroughly as Ningbo Online use a third party transport company and claims cannot be completed after this time. Ningbo Online will not be responsible for any charges after the 24hours and it will be the customers responsibility for any Return / Re-delivery charges which will be charged by the Third Party transport company.